If you have arrived at this page it is probably because I have asked you for a deposit to secure your appointment or because I have asked you to pay a cancellation fee (see T&C’s for full details). Please select the required amount below to secure your appointment/pay your cancellation fee.
When you book an appointment with Emerald Dreams, unlike other salons, I set that time aside just for you. If you cancel with late notice or simply do not show up at all, it inconveniences the many other clients that have been turned away because I was fully booked. I require a minimum of 24hrs notice if you wish to cancel or re-schedule your appointment.
In order to secure your appointment, I require a 50% deposit to be paid at the time of booking.
Your funds will be sent to me via paypal, however please do not worry if you don’t have a paypal account yourself as you can pay by most dr/cr cards. Alternatively ring me on 07966 162046 and I can take payment over the phone.
PayPal – The safer, easier way to pay online.
Your Right To Cancel/Rearrange Appointments
The following terms apply to all appointments made for Monday to Sunday
At least 24 hours notice is requested if you need to cancel or change your appointment. Otherwise the late cancellation costs as laid out below will be charged.
The cancellation policy is as follows:
- Where 24 hours notice is given of a cancellation, any payment will be returned.
- When 24 hours notice is not given, payments are non-refundable and the balance owing must be paid
- If you fail to show for the appointment, your treatment(s) will be charged at full cost.
- If part of a booking is cancelled or changed after arrival, the full cost of the treatment(s) as booked will remain payable upon departure.
- Course appointments missed or late cancelled, will automatically be deducted from course records.
I have a cancellation list with clients waiting for appointments, therefore I can often fill the appointment if I am given the required notice.
You can also move or cancel your appointment, within the required timescales, by clicking the appropriate links shown below in the email sent to you when you booked your appointment.
Please do let me know if you are experiencing any problems or are running late (providing you can safely contact me on 07966 162046).
As Sarah Lynn of Emerald Dreams is unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with the salon (verbal or written) forms a legally binding contract.